“But we’re in the communication business!”
We have all heard (or said) those words. Usually after something has gone wrong. What was it, exactly, that wasn’t communicated?
Perhaps it was technical information. Or a revised procedure.
But very often, I have found what is not communicated may be something of a personal nature. A clue to how someone is reacting to the stresses of an ever-changing work environment.
Maybe things aren’t as “Fine” as we claim. And when we pretend everything is fine, our mental health pays a price…
Read the entire article at RadioWorld.com.